Cockroaches Spotted

昨天(3rd Nov 2009)在槟城Queensbay Mall吃午餐，当我们在等待同事之际，无意中发现JUSCO的面包店 （称为：LaBoheme the bakery）有几只蟑螂（至少有三只）在窗格里爬来爬去，甚至有些还爬到面包里头，实在是太恐怖了～～～～有图为证。。。。(From forwarded mail)

At LaBoheme the Bakery (Jusco's Bakery)

Do you know what is it near the tray? Have a guess.

It is a cockroach. There was at least 3 of them.

Some cockroaches even crawled on the bread

Restaurant name & Location: LaBoheme the Bakery (Jusco's Bakery), Queensbay Mall

Product: Bread

Price: -

Reasons: Cockroaches spotted on the bread

Recommendation/Substitute: There are few bread shops in Queensbay Mall

E-Gate Sushi King the Worst Outlet in Penang

1ST INCIDENT

Today 12 October 2009, the 1st day of Sushi King RM2 Bonanza at E-Gate outlet.

I discover a hair, NOSE HAIR or EYEBROW HAIR or who knows...

I requested Assistant Restaurant Manager, Ng Mei Yen to change another plate or same value sushi.

GUESS WHAT... She took it away and never return.

After a while i asked for a replacement. She said "NO REPLACEMENT".
The reason: no more unagi sushi or prawn sushi.

WHICH IS SO UNTRUE!!! There are many prawn sushis hidden in the racks waiting to be served.

2ND INCIDENT

This happened few months ago in the very same outlet.

There was Count the Fish Contest where you dine-in and consume minimum of 5 plates of sushi at Sushi King. Use the receipt during your next visit to Sushi King to redeem a FREE PLATE OF SUSHI!

I consumed (in Gurney Outlet) 5 plate and was given a free temaki (used the voucher below). The receipt shows 5 plates + 1 free plate.

When I made my redemption (during the next), the Assistant Restaurant Manager, Ng Mei Yen assumed i had redeemed the free plate. I explained the free plate is from use of voucher.

Disbelieve of my explanation and she called the Gurney Outlet to confirm. Which was a MOOD SPOILER!!

Restaurant name & Location: Sushi King E-Gate

Product: Prawn Tempura Sushi

Price: RM6/plate

Reasons: Bad service, poor food quality, MOOD SPOILER!!!!

Recommendation/Substitute: Japanese Restaurants

Azuma Sushi Pizza

Restaurant name & Location: Azuma Japanese Restaurant, Queensbay Mall Penang

Product: Azuma Unagi and Salmon Sushi Pizza

Price: RM28

Reasons:
Unbalanced proportion and combination of pizza
- Too much thousand island sauce
- Thin slices of unagi and salmon (the sauce cover the all the original taste)
- Very oily deep fried rice crust (the pizza base)

Recommendation/Substitute: Other Japanese food or typical Pizza

Pizza Hut Poor Delivery Service

I ordered 2 large pizzas. Here they are 2 large pizzas.

SURPRISE!!! It is actually "regular pizza in large box."

It is smirched and no 'plastic stand' placed in center of the pizza.

2 unappetizing regular pizzas

No Chilli Sauce, No Serviettes just 2 regular pizzas

Restaurant name & Location: Pizza Hut Farlim

Product: Pan Chicken Supreme and Pan Mediterranean Pizzas

Price: Total of RM42.95 for 2 regulars pizza

Reasons: Wrong Delivery!!! Their excuses is wrong instruction from KL.

Recommendation/Substitute: Dominos, US Pizza, Canadian Pizza and etc.....

Parasites in Crabs

The original email received is as follows:

ALERT ! ! TO ALL CONSUMERS !

THIS USED TO BE AN INFAMOUS SEAFOOD RESTAURANT LOCATED IN TAMBUN VILLAGE.

WE USED TO GO TO TAMBUN TO HAVE SEAFOOD WITH FREINDS AND FAMILY VERY OFTEN AND USUALY WE WOULD VISIT THE TWO MOST OFTEN SHOPS LOCATED NEAR TO THE END OF THE ROAD.

MOST OF THE TIME WE WOULD GO TO THE SHOP LOCATED RIGHT TO THE END OF THE ROAD WHERE THERES ALWAYS PACK WITH CUSTOMERS BUT RECENTLY WE BROUGHT OUR FAMILY TO THE SHOP WHICH IS MORE EXPENSIVE TO HAVE A TREAT BUT WHAT SHOCK US WAS THE CRABS THAT WE'VE ORDERED!

THERE'S AN OLD AND FAT LADY WITHOUT WEARING UNIFORM APPROACH TO SERVED US AND RECOMENDED US TO HER DISHES. SO WE ORDERED ALL OUR FAVOURITE DISHES BUT SHE PERSUADED US ON ORDERING CRABS COOK WITH BLACK PEPPER. AND SHE EVEN KEEP ON INSISTING US TO TRY BLACK PEPPER CRABS, SO WE FELT SOMETHING FISHY GOING ON.

WE DECIDED TO ORDER JUST PLAIN STEAM CRABS SO WE COULD SEE WETHER THE CRABS ARE FRESH OR NOT.

WE HAD A DELIGHTED DINNER AND JOYOUS TIME ENJOYING THE DINNER WITH OUR FAMILY UNTIL....

THE PARASITES INFESTED CRABS SHOWN UP ON OUR TABLE AS THE LAST DISH FOR THE NIGHT!!

IT WAS MY DADS 64TH BIRTHDAY, SO ME AND MY BROTHER FROM SYDNEY WHO CAN'T ATTEND THE DINNER DECIDED TO GIVE OUR DAD A NICE BIRTHDAY TREAT BECAME A THREAT!!!!!

MY DAD TOOK ONE OF THE CRAB, HE DIDN'T NOTICED ANYTHING WRONG UNTIL THE REST OF THE FAMILY MEMBER WHO WAS GOING TO ATE IT SAW SOMETHING IS IN THE CRABS LOWER PART.

IT LOOKS LIKE CORALS TO US AT 1ST BUT WHEN WE TRY TO LOOK CLOSER, IT ALL LOOKS SOMETHING ELSE!! WHICH WE AND ALL OF THE WAITERS AND STAFFS DIDN'T IDENTIFY THAT SMALL LITTLE CREAPY CREATURES WHERE SOME OF THEM HAVE TINY LITTLE TRANSPARENT TAILS. WHAT ON EARTH WAS THAT!!?? NON OF THE STAFFS FROM THE RESTAURANT COULD IDENTIFY THAT CREATURES.

AFTER A WHILE, THE OLD AND FAT LADY WHOM ATTENDED TO US AT THE ENTRANCE CAME FORTH TO OUR TABLE BECAUSE ALL THE OTHER CUSTOMERS SURROUNDING US ARE STUN TO KNOW WHAT IS THAT THING.

THE OLD LADY CAME AND WE SHOWN HER THE CRABS IN A POLITE WAY. WE JUST WANT AN ANSWER TO IT NOT TO HAVE A FIGHT OR BARGAIN.

STRAIGTH AWAY SHE SPOKE IN A RUDE AND UMANNERED WAY THAT 'YOU ARE THE ONE WHO CHOSE THE CRABS!"

IT'S GOT NOTHING TO DO WITH US! THEN WE ANSWERED, WE DIDN'T CHOSE ANY OF THE CRABS, IT WAS YOU WHO DECIDE ON ALL THE FOOD TO BE SERVED TO US. sHE WAS STUN TO SEE PEOPLE LOOKING AT HER EVEN HER STAFFS. SO SHE YELL BACK TO US SAYING, THE CRABS ARE FRESH AND WE DON'T SERVE DEAD CRABS. YIKES!! WE DIDN'T EVEN MENTION ABOUT DEAD CRABS AT THE 1ST PLACE HOW COME SHE SAID THAT WORD?? THEN WE ASK HER TO EXPLAIN THAT SMALL CREATURES ATTACHED TO THE CRABS. SHE SHOUTED TO US WITH A FIERCE LOOK ON HER FACE, THAT IS NORMAL.....HAVE U EVER EAT CRABS?? CRABS ARE LIKE THAT YOU DON'T KNOW SO MUCH BUT WE ARE FISHERMENS FOR YEARS SHE POINTED TO THE SATAY STALL MAN. BUT THE SATAY MAN WALK AWAY AFTER SEING THOSE THINGS QUIETLY.

THEN WE REFUSE TO LISTEN TO HER EXCUSES. LASTLY SHE MADE THE MOST HUMOROUS AND NONSENSE JOKE OF OUR LIFE!!!! THOSE ARE HALF FEMALE/HALF MALE CRABS!!!!!!!!! IT ALWAYS HAPPEN 2 OR 3 OUT OF 10 CRABS.

WHAT IS SHE TALKING?????!!!!! CAN YOU BELIEVE THAT???

A GAY CRAB!!!!!

SO PLEASE DO NOT ENTER THIS PRAWN VILLAGE RESTAURANT ANYMORE IF YOU DON'T WANT TO MEET MR.GAY CRABS. HAHAHAHAHA!!! EEEEEEEEEEUUU!

PLEASE FORWARD TO ALL INNOCENT VICTIMS TO THIS SHOP AT TAMBUN. THANK YOU.

Restaurant name & Location: Restoran Makanan Laut Prawn Village at Tambun

Dish: Steam crabs

Price: Unknown

Reasons: PARASITES INFESTED CRABS. Small little creepy creatures, some with tiny transparent tail.

Recommendation/Substitute: Another restaurant around Tambun. BE CAREFUL!

Sunshine Square Pizza Hut

BLACK PEPPER instead of white pepper

The soup is too thin it should be thicker. With BLACK PEPPER added, it taste even worse.

Aromatic Thai Spaghetti - the sauce is too watery and oily, not paste.

Restaurant name & Location: Pizza Hut at Sunshine Square

Dish: Sensasi Delights - Aromatic Thai Spaghetti

Price: RM9.15

Reasons:
Service - Slow due to lack of staff. There was once i call up for delivery, it was late by 1 hour. Yes it is from this outlet.

Food quality - Poor, not tasty

Food variety - 9 choices only and no longer serve within 15 minutes

During payment - Credit card machine is down and no small change, wait again.

Recommendation/Substitute: Hmmm... KFC is quicker....

The Chocolate Boutique

Location/brand: The Chocolate Boutique

Dish/product: ALL TYPES OF CHOCOLATES!

Reasons: Too expensive, Beryl's generic mass production chocolates, not fine and nothing special.

Recommendation/Substitute: Any other Belgian Chocolates worth your penny

Source: http://thefoodsite.net/2008/06/where-not-to-buy-chocolates/
Source (Pricing): http://foodpromotions.blogspot.com/2009/03/chocolate-boutique-review.html

Hameediyah Restaurant at Campbell Street

Each prawn cost RM20! RM120 a plate


Restaurant: Hameediyah Restaurant, 164 Campbell Street, Penang

Dish: Nasi Kandar

Price: RM436 for 14 people

Reasons: Most expensive, most outrageous, most unreasonable, the most ridiculous, the most blood sucking

Recommendation/Substitute: Other nasi kandar shop

Source: http://www.penangtuapui.com/ and forwarded email

Wong Kok Gurney Plaza, Wan Tan Mee

Restaurant name & Location: Wong Kok at Gurney Plaza

Dish: Wan Tan Mee

Price: Not sure

Reasons: The mee is all tied together with whole big bunch… yaiks! Bad taste! No effort put in by the cook…

Recommendation/Substitute: Wan Tan Mee hawker stall

Other supporting source for bad service:
KLChin
Malaysian Foodie

OLD Town Restaurant, QueensBay Mall

This Monday (27 Apr 09), I have my lunch with family members in Old Town restaurant in QueensBay mall. As you know off, there is an open space restaurant with fence.We choose to sit at table with close to the fence. The food is delicious. When we almost finish our food, we saw cockroach craw on our table. Out of curiosity, we look around to find whether is that anymore around the table. Eventually we found about 6 (big and small) cockroach at the fence (refer to photo attached for 2 craw-croach at fence). So, immediately we call the waite on duty and feedback/ complaint to him but he just walk away without any respond. So, we ask to talk to the Manager/ supervisor. We very dispointed that the captain said they had do cleaning everyday and there is nothing they can do. He sound rude. When I went to the counter to pay the bill, the Manager/ Supervisor bang the file on the small table just behind the cashier to show his angry. The next day, I told this incident to my colleaugues. One of them told me she always have diarrhea after took food in Old town. We have doubt with the hygience of this restaurant.

Original email composed by Daniel

Restaurant name & Location: OLD Town Restaurant at QueensBay Mall

Dish: -

Price: -

Reasons: Hygiene problem, cockroach on the wall.

Recommendation/Substitute: Nil

Khanna Restaurant RM10++ Buffet

Received a forward email on this buffet at Khanna Restaurant and try it out. Ended up, DISAPPOINTED. Let me show you what is offered there.

1st Item: Mixed Fruit - This is taste the best of all items. You might agree with me after you check out the rest of the items offered.

2nd Item: Green Peas Pullau - In short, rice. This is like a must, almost all Malaysian need rice. Good!

3rd Item: Khasmiri Tandori Roti - An option besides rice is Tandori roti. Wah! So nice got tandori right? You should know the answer.

4th Item: Potato Wedges Chili Fried- Huh!! Potato

5th Item: Channa Masalla - Even roti canai kuah kacang taste better. Eat this with? Roti or Rice or Potato.

6th Item: Fried Chili's Long Bean - Vegetable. Nothing much to comment.

7th Item: Aloo Mushroom - Very salty and the mushroom is actually the canned bell mushroom.

8th Item: Chicken Korma - Taste bland, even economic rice stall's curry taste better. But I thought this was the best item in the buffet. Read on....

9th Item: Fish Vindaloo - WHAT this is fish? I did not know that, it was not labeled initially. And I only ate potato from this buffet tray. Stupid, right.

10th Item: Last and the least. It is the drink? Orange juice from concentrated bottled juice.

What do you think? Worth it?

Restaurant name & Location:
Khanna Restaurant (Near Northam Tower)
67 Jalan Sultan Ahmad Shah, 10500 Penang
Phone : 04-226 4998

Dish: The buffet

Price: RM10++

Reasons: Not value for $$ and the taste is just forcefully acceptable

Recommendation/Substitute: With the same value, Nasi Kandar or Mamak Stall taste better