1ST INCIDENT
Today 12 October 2009, the 1st day of Sushi King RM2 Bonanza at E-Gate outlet.
Today 12 October 2009, the 1st day of Sushi King RM2 Bonanza at E-Gate outlet.
I discover a hair, NOSE HAIR or EYEBROW HAIR or who knows...
I requested Assistant Restaurant Manager, Ng Mei Yen to change another plate or same value sushi.
I requested Assistant Restaurant Manager, Ng Mei Yen to change another plate or same value sushi.
GUESS WHAT... She took it away and never return.
After a while i asked for a replacement. She said "NO REPLACEMENT".
The reason: no more unagi sushi or prawn sushi.
WHICH IS SO UNTRUE!!! There are many prawn sushis hidden in the racks waiting to be served.
After a while i asked for a replacement. She said "NO REPLACEMENT".
The reason: no more unagi sushi or prawn sushi.
WHICH IS SO UNTRUE!!! There are many prawn sushis hidden in the racks waiting to be served.
2ND INCIDENT
This happened few months ago in the very same outlet.
There was Count the Fish Contest where you dine-in and consume minimum of 5 plates of sushi at Sushi King. Use the receipt during your next visit to Sushi King to redeem a FREE PLATE OF SUSHI!
There was Count the Fish Contest where you dine-in and consume minimum of 5 plates of sushi at Sushi King. Use the receipt during your next visit to Sushi King to redeem a FREE PLATE OF SUSHI!
I consumed (in Gurney Outlet) 5 plate and was given a free temaki (used the voucher below). The receipt shows 5 plates + 1 free plate.
When I made my redemption (during the next), the Assistant Restaurant Manager, Ng Mei Yen assumed i had redeemed the free plate. I explained the free plate is from use of voucher.
Disbelieve of my explanation and she called the Gurney Outlet to confirm. Which was a MOOD SPOILER!!
Disbelieve of my explanation and she called the Gurney Outlet to confirm. Which was a MOOD SPOILER!!
Restaurant name & Location: Sushi King E-Gate
Product: Prawn Tempura Sushi
Price: RM6/plate
Reasons: Bad service, poor food quality, MOOD SPOILER!!!!
Recommendation/Substitute: Japanese Restaurants